• Finance And Business 31.12.2017 Comments Off on Customers Enemy Theyre Simply Opportunistic PDF 6615c56a3

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    ISBN : #1520336314 | Date : 2017-01-08

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    PDF-e1cd4 | There are countless publications on customer service and in most cases it is to improve the revenues of a business or ensure customer retention. However, this book focuses on how to understand and manage a customer service culture within a business or organisation. It goes into what customers are; effective communication; applying emotional intelligence; the value and application of disciplinary a… Customers are not the enemy, they’re simply opportunistic


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  • Finance And Business 31.12.2017 Comments Off on Strategic Storyteller Marketing Educated Consumer PDF A2101dbb7

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    by Alexander Jutkowitz : The Strategic Storyteller: Content Marketing in the Age of the Educated Consumer

    ISBN : #1119345111 | Date : 2017-08-21

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  • Finance And Business 31.12.2017 Comments Off on Consider Harnessing Reflective Thinking Organization PDF E99539949

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    by D. Forrester : Consider: Harnessing the Power of Reflective Thinking In Your Organization

    ISBN : #9780230106079 | Date : 2011-02-10

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  • Finance And Business 31.12.2017 Comments Off on Chief Crisis Officer Leadership Communications PDF 1e9b3786c

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    by James F. Haggerty : Chief Crisis Officer: Structure and Leadership for Effective Communications Response

    ISBN : #163425175X | Date : 2017-04-26

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    PDF-9ed5b | An organization’s crisis response involves public communications response: ensuring the general public, media, employees and other stakeholders understand (1) what has happened, and (2) what you are doing about it. Crisis events tend to ripple and echo long after the initial drama, as today’s plant explosion is tomorrow’s government investigation and next week’s class action lawsuit. In this envir… Chief Crisis Officer: Structure and Leadership for Effective Communications Response


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  • Finance And Business 31.12.2017 Comments Off on EinfBChrung Informations Kommunikationstechnologie Forschung Praxis PDF 20bbcdb96

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    by Robert Junker : Einführung von Informations- und Kommunikationstechnologie (fir+iaw Forschung für die Praxis) (German Edition)

    ISBN : #3540188452 | Date : 1988-01-26

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    PDF-53a1c | Die gestiegenen Anforderungen an die Flexibilitat und Anpassungsfahigkeit von Industrieunternehmen konnen haufig nur mit moderner Informations- und Kommunikationstechnologie (IuK-Technologie) bewaltigt werden. Bei der Einfuhrung entsprechender Systeme sind eine Vielzahl von Faktoren zu berucksichtigen, um den Erfolg des Einsatzes von IuK-Technologie sicherzustellen. Im vorliegenden Werk wird eine … Einführung von Informations- und Kommunikationstechnologie (fir+iaw Forschung für die Praxis) (German Edition)


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  • Finance And Business 30.12.2017 Comments Off on Strategic Communication Work Impact Paradigm PDF 1c6817e30

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    : Strategic Communication at Work: The Impact Paradigm

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  • Finance And Business 29.12.2017 Comments Off on Cross Cultural Management Knowledge Perspective PDF 1160d2709

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    by Nigel J. Holden : Cross-Cultural Management: A Knowledge Management Perspective

    ISBN : #027364680X | Date : 2001-12-10

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    PDF-a2fde | Advanced undergraduate and postgraduate students and researchers in international business, international management and cross-cultural management, and all concerned with the transfer of knowledge in the global economy. It will also be a valuable source of concepts and ideas to cross-cultural trainers and to various categories of practitioners within knowledge management and international human re… Cross-Cultural Management: A Knowledge Management Perspective


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  • Finance And Business 28.12.2017 Comments Off on Total Business Plan Rewrite Revise PDF 624ac8f50

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    The Total Business Plan: How to Write, Rewrite, and Revise PDF




    by Patrick D. O’Hara : The Total Business Plan: How to Write, Rewrite, and Revise

    ISBN : #0471078298 | Date : 1995-01-02

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    PDF-49f66 | “…gives you all the information, tools, techniques, and money sources you need to create and present a winning plan.” —Business Opportunities Journal “…should provide valuable assistance to any serious entrepreneur faced with writing and adapting a business plan in order to secure financing.” —International Small Business Journal Whether you’re starting up or growing your small business, … The Total Business Plan: How to Write, Rewrite, and Revise


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  • Finance And Business 28.12.2017 Comments Off on Communication Featured Necessary Persuasion Conger PDF 29c357542

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    HBR’s 10 Must Reads on Communication (with featured article “The Necessary Art of Persuasion,” by Jay A. Conger) PDF




    by Harvard Business Review : HBR’s 10 Must Reads on Communication (with featured article “The Necessary Art of Persuasion,” by Jay A. Conger)

    ISBN : #1633694542 | Date : 2013-04-02

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    PDF-fd1f5 | The best leaders know how to communicate clearly and persuasively. How do you stack up?… HBR’s 10 Must Reads on Communication (with featured article “The Necessary Art of Persuasion,” by Jay A. Conger)


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  • Finance And Business 28.12.2017 Comments Off on Inside Market Management Outsourcing Research PDF 659b50279

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    by Cynthia Fraser Gasman PhD : Inside the Market for WAN Management Outsourcing (Research Report series)

    ISBN : #0933217838 | Date : 2000-12-01

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    PDF-47bdc | Together with an analysis of the issues facing the market, this guide provides a thorough examination of the market opportunities and obstacles for outsourcing WAN services based upon a statistically valid survey of network and information technology (IT) managers. The report includes the results and analysis of more than 200 interviews with network and IT managers—including their perceptions o… Inside the Market for WAN Management Outsourcing (Research Report series)


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